SAP Knowledge Base Article - Public

2640291 - "Microsoft Office could not be found" when trying to install Analysis Office

Symptom

When trying to install Analysis for Office, one of the following errors occur:

 Error office.png

Error office 64.png

Environment

SAP BusinessObjects Analysis, edition for Microsoft Office

Cause

The error might occur because of the incorrect version downloaded from SAP Marketplace.

Resolution

When downloading Analysis for Office from SAP Marketplace, the correct version needs to be selected depending on the bit version of MS Office installed on the machine.

If MS Office is 32 bit, make sure that "WIN32" is selected in Marketplace as shown below:

Win32.png

If MS Office is 64 bit, make sure "WINDOWS ON X64 64BIT" is selected in Marketplace as shown below:

Win64.png

See Also

Wiki page: http://wiki.scn.sap.com/wiki/x/j41IGQ

Administrator Guide: http://help.sap.com/boao

Keywords

system, fulfill, prerequisites, components, bit, office, excel, installer, installation, error, not found , KBA , BI-RA-AO-XLA , Excel Addin , Problem

Product

SAP Analysis for Microsoft Office all versions