SAP Knowledge Base Article - Public

2640294 - Incorrect Net Sales Value in Sales Volume App in SAP S/4HANA Cloud Public Edition

Symptom

Incorrect 'Net Sales Volume' in App 'Sales Volume - Profit Margin'.

Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud Public Edition - All versions

Reproducing the Issue

  1. Open the FIORI Launchpad.
  2. Select App Sales Volume - Profit Margin.
  3. Select the Tabular View.
  4. Open Setting and select checkboxes Sales Document and Net Sales Volume.
  5. Field 'Net Sales Volume' looks incorrect.

Cause

The 'Net Sales Volume' field represents the total invoiced sales minus the total amount of credit memos achieved during a specific period. This is based on customer invoices and credit memos that have not been cancelled.

Resolution

The system is behaving as designed. Check the document flow for billing documents that have already been cancelled.

Keywords

C_SALESVOLUMEANALYTICSQRY_CDS, SMART_BUSINESS_RUNTIME_SRV, SAP_SD_BC_SALES_ANALYTICS, SAP_SD_BCG_SALES_ANALYTICS, SBRT_APPSS1, Percentage, Net Amount, net amount, cancellation, F2, , KBA , SD-FIO-HBA , Analytical Apps , SD-SLS , Sales , SD-BIL , Billing , SD-FIO-HBA-2CL , Analytical Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions