2640344 - This site can't be reached logging in to SAP Analytics Cloud (SAC)

This site can't be reached logging in to SAP Analytics Cloud (SAC)

authn.<landscape>.hana.ondemand.com took too long to respond

Try:

• Checking the connection
• Checking the proxy and firewall
• Running Network Diagnostics

ERR_TIMED_OUT

• SAP Analytics Cloud
• Okta Single Sign-On

1. Configure SAP Analytics Cloud to authenticate with Okta Single Sign-On
2. Connect to SAP Analytics Cloud via a wireless network
3. Notice "Signing in to <My IDP>"
4. Notice "This site can't be reached"

Wireless access point security is filtering requests to and responses from authn.<landscape>.hana.ondemand.com

Revise wireless access point security settings to allow requests to and responses from authn.<landscape>.hana.ondemand.com

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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