SAP Knowledge Base Article - Preview

2640942 - Unable to renew maintenance certificate due to inactive/expired maintenance contract - SAP ONE Support Launchpad

Symptom

  • Cannot create a new maintenance certificate
  • Need to generate a new maintenance certificate
  • Not possible to generate a valid maintenance certificate
  • Why is the renew maintenance certificate option missing?
  • SAP Solution Manager auto update feature not updating the date of the maintenance certificate in SLICENSE.
  • The renew option is missing while trying to manually renew a Maintenance Certificate in Launchpad (see KBA 1898812)
  • License Keys application displays: You do not have a maintenance contract for this installation. Details in KBA.

    MaintenanceContractError.png


Read more...

Environment

Keywords

contract limited , no data , expired contract , expired maintenance , contract issue , old WARNING: You do not have a maintenance contract for this installation. Please contact SAP Contracts to arrange for a Maintenance Contract. ,  , KBA , XX-SER-LIKEY , License keys for SAP systems , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.