SAP Knowledge Base Article - Preview

2641214 - CRM IC: nothing happens when pressing new session button in your test or productive system

Symptom

  • Nothing happens when pressing New Session button in your test or productive system - it works well in your development system
  • New session does not open when pressing New Session or for incoming communication


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Environment

  • SAP Enhancement Package 1 for SAP CRM 7.0
  • SAP Enhancement Package 2 for SAP CRM 7.0
  • SAP Enhancement Package 3 for SAP CRM 7.0
  • SAP Enhancement Package 4 for SAP CRM 7.0

Product

SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SFW5 SWF5 switch framework , KBA , CRM-IC-MUL , Multi-Sessioning IC , Problem

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