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SAP Knowledge Base Article - PreviewSymptom
You want to add an Activity or create follow-up documents such as Lead to a Campaign; but the buttons to add the Activities (Phone Calls, Tasks, E-Mails) are greyed out.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
campaign, activities, phone call, task, e-mail, planned, active , KBA , LOD-LE-MKT-CPG , Obsolete - Use LOD-CRM-MKT-CAM , Problem
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