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SAP Knowledge Base Article - PreviewSymptom
The license for SAP Business Technology Platform has been bought but no e-mail was delivered with the logon details / this e-mail with the logon details got lost and it needed to be resent.
A new Global Account / subaccount member is added but they do not receive an activation e-mail.
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Environment
SAP Business Technology Platform
Product
SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions
Keywords
cockpit, password, e-mail, email, mail, send, sent, resend, link, cockpit, activate, activation, BTP, Business Technology Platform, welcome, purchase, purchased, provisioning, credentials , KBA , BC-NEO-CIS , Commercial Infrastructure , Problem
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