SAP Knowledge Base Article - Preview

2641496 - You Receive an Error Message After Following-Up a Service Request : Copying Document Not Possible; Reference Document Locked by Another User

Symptom

You are following-up a Service Request to a Service Order, once the window of a Service Order opens, you receive the error message:

Copying document not possible; reference document locked by another user.


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Environment

SAP Business ByDesign - all its versions.

Product

SAP Business ByDesign all versions

Keywords

Follow-up ; Service Request ; Service Order ; Error Message. , KBA , AP-SRP-SR , Service Request , How To

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