SAP Knowledge Base Article - Preview

2641582 - Customer Return Invoice Request Remains 'To Be Invoiced' even though Customer Return has been Canceled

Symptom

You have canceled Customer Return by cancelling Inbound Delivery and fulfilling field Reason for Rejection on Customer Return. You expect the status of Customer Return Invoice Request to be changed to Processed while the status of Customer Return Invoice Request still remains as 'To Be Invoiced'.


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Environment

SAP Business ByDesign all version

Product

SAP Business ByDesign all versions

Keywords

Customer Return, Cancellation , KBA , AP-SLO , Sales Order Processing , Problem

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