SAP Knowledge Base Article - Public

2641679 - KPI Tile in RUI Home Page is Not Displaying Text in the Expected Color


A KPI tile does not show the correct color as per the KPI thresholds set up.


SAP Cloud for Customer

Reproducing the Issue

You have a custom KPI with a set up for values and thresholds.

  1. Go to the RUI Home page.
  2. Observe the KPI tile.
  3. Notice that the tile is either grey or black.

You expect the corresponding KPI tile on the Home page of RUI to display the text in red, green or yellow.


The values and thresholds are set to 0 for each warning point.

The system will determine there is no warning point as each value is 0. This will return a grey/black text in the KPI tile instead of a red, green or yellow.


Change the values and thresholds to something other than 0. Setting everything to zero returns a grey text in the KPI tile.


KPI, Text, Red, Values and Thresholds, Home Screen , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions