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2641847 - ICS:3001: The referenced certificate having been issued by ..... with serial is unknown

Symptom

  • You are attempting to open documents that are stored on an content repository that resides on an OpenText archive server from various SAP applications.
  • You receive a error message in the application that the document cannot be viewed.
  • If you check the application log in SLG1 for the same date/time you see error entry similar to the following:

    HTTP/1.1 401 Unauthorized

    TEXT x-errordescription: ICS:3001: The referenced certificate having been issued by 'CN=*,OU=*,OU=SAP,O=*,C=*' with serial:* is unknown

    Serial.png


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Environment

  • SAP NetWeaver release Independent
  • OpenText

Product

SAP Extended Enterprise Content Management by OpenText all versions

Keywords

No document was opened, 42161, An error occurred when calling module SCMS_DOC_READ_FILES, 1R579, 401 Unauthorized, ICS:3001, Error in accessing via HTTP, CMS025, OpenText , KBA , BC-SRV-KPR , Knowledge Provider , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem

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