2641847 - ICS:3001: The referenced certificate having been issued by ..... with serial is unknown

• There is an attempt to open documents that reside on an OpenText server content repository from an SAP application. This results in various error messages - depending on the application - which state the document cannot be viewed.
  
  
• The error generates an application log message which can be seen in SLG1 transaction. The description is similar to the below example:
  
  HTTP/1.1 401 Unauthorized
  

  TEXT x-errordescription: ICS:3001: The referenced certificate having been issued by 'CN=*,OU=*,OU=SAP,O=*,C=*' with serial:* is unknown
  
  
  
  "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP NetWeaver release Independent
• OpenText ECM

No document was opened, 42161, An error occurred when calling module SCMS_DOC_READ_FILES, 1R579, 401 Unauthorized, ICS:3001, Error in accessing via HTTP, CMS025, OpenText, 401 Unauthorized, The referenced certificate having, been, Issued by, KPRO, OAC0 , KBA , BC-SRV-KPR , Knowledge Provider , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem