SAP Knowledge Base Article - Preview

2641862 - Ticket Detail View Displayed Instead of Ticket Quick Create

Symptom

Ticket detail view is displayed instead of the ticket quick create when creating a new ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Detail View, Quick Create, Service, Service Request, Service Ticket, Tickets, Create Tickets in Detail View, Ticket Configuration, Create, New,ticket,quick create,detail view , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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