Symptom
The approver declined a Time Sheet submission and entered a comment. When the user resubmits the Time Sheet, the previous written comment is not visible in the workflow.
Environment
SAP SuccessFactors Employee Central – Time Sheet
Reproducing the Issue
- Employee submits Time Sheet which triggered a workflow request.
- Manager/Approver posted a comment and declined the workflow request.
- Employee made modification to the Time Sheet and resubmitted it.
- Manager/Approver cannot see the previous comments which was entered while declining the workflow request.
Resolution
- This is the expected behaviour.
- When the workflow request is declined, this specific workflow instance is gone and the Time Sheet goes into status 'Declined'.
- On resubmitting the Time Sheet a new workflow is created due to which the prevoius comments will not be visible.
Keywords
Time Sheet, TimeSheet, Workflow, Comment, Comments, Submit, Resubmit, Cannot See, See , KBA , LOD-SF-EC-TMS , Time Sheet , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions