SAP Knowledge Base Article - Public

2641944 - Comment For Time Sheet Workflow Decline Is Not Visible If Time Sheet Is Resubmitted

Symptom

The approver declined a Time Sheet submission and entered a comment. When the user resubmits the Time Sheet, the previous written comment is not visible in the workflow.

Environment

SAP SuccessFactors Employee Central – Time Sheet

Reproducing the Issue

  • Employee submits Time Sheet which triggered a workflow request.
  • Manager/Approver posted a comment and declined the workflow request.
  • Employee made modification to the Time Sheet and resubmitted it.
  • Manager/Approver cannot see the previous comments which was entered while declining the workflow request.

Resolution

  • This is the expected behaviour.
  • When the workflow request is declined, this specific workflow instance is gone and the Time Sheet goes into status 'Declined'.
  • On resubmitting the Time Sheet a new workflow is created due to which the prevoius comments will not be visible.

Keywords

Time Sheet, TimeSheet, Workflow, Comment, Comments, Submit, Resubmit, Cannot See, See , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions