Symptom
When creating permission roles and clicking add in grant to this role the system it didn't allow or no effect on clicking "Done" to save the changes made.
Environment
Successfactors HCM Suite - Role Based Permissions.
Reproducing the Issue
- Go to Permission roles -> click create new --> Enter Role name and description --> Click permission and select necessary fields --> Go to "Grant this role to.." and click add
- Select Grant to role to Permission group -> Select target population --> click done
Expected behavior: The role should create.
Actual behavior: After clicking on the done/ save changes nothing works.
Refer to the screenshot below:-
Cause
This is a common issue for the new instances since those instances are in implementing phase.
Resolution
Prerequisite: Provisioining access is required to follow the below steps. Only Partners and support engineers will have an access to this. Kinldy reach out to partners or raise a support case to do the needful.
- Go to provisioning --> Company settings -> search for Role-based Permission
- Disable and Enable the RBP -> Click on save feature.
Refer to the screenshot below:-
Keywords
Role Based Permissions, Manage Permission Groups, RBP Save changes does not work , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT-PRV , Provisioning Changes , Problem