SAP Knowledge Base Article - Public

2642059 - Unable to download a HTML file from Jam Page showing error message "ERROR: Downloads of this file are disabled"


A link to download a file from an SAP Jam Page shows the error message "ERROR: Downloads of this file are disabled", and do not allow the download.



Reproducing the Issue

  1. Go to an SAP Jam Group Page where there is a link to a html file from the group content;
  2. Click the link to download the file;
  3. You will receive the error message "ERROR: Downloads of this file are disabled".


This is caused because the permission file is set as "Read-Only" and this permission does not allow downloads.


To solve this issue, follow the steps below:

  1. Go to the Group Content page;
  2. Find the file with the issue and click the name;
  3. In the file page, click More;
  4. Click Edit Permission;
  5. Choose the permission as Limited, so that any user can view and download the file.


KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-UI , User Interface Issues , Problem


SAP Jam Collaboration all versions