SAP Knowledge Base Article - Public

2642065 - The Direction Field is Not Available as a Code to Restrict for The Activities Business Object


The Direction field is not available to add as a Code to Restrict for the Activities Business Object.


SAP Sales Cloud

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Code list restriction section and open it.
  3. Select the New button.
  4. In the Business Object field select Activities.
  5. Open the drop down in the Code to Restrict field.
  6. The field Direction is not available for selection.


This is a new requirement to support defaulting of Phone Call direction through Code List Restrictions.


Product Management have added to the product backlog for consideration in an upcoming release.


Phone Call,  direction, Code List Restrictions, Activities , KBA , LOD-CRM-ACT , Activities , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions