SAP Knowledge Base Article - Public

2642238 - The Account Team Members Cannot be Edited in The Overview Tab of an Account


The Account Team members cannot be edited in the Overview tab of the Account TI.


SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open any Account ID.
  4. Open the Overview tab.
  5. Select the Edit button.
  6. The Account Team member are not editable.


This is the expected system behaviour.


The Account Team members can be edited within the Account Team tab of the Account TI.


KBA , account team , customers , member , overview , edit , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions