Symptom
You want to add an extension field to to the Form Template
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
-
Go to the Visits work center as an example.
- Go to the Visits view.
- Open any Visit ID.
- Select the Actions button.
- Select Generate Summary.
- Extension field in the Visit TI are not visible in the Visit Summary.
Cause
The extension fields need to be added to the form template in adaptation mode.
Resolution
-
Open the Visit ID.
- Select Adapt---> Edit Master Layout.
- Navigate to the field.
- Click on Edit.
- Go to the Form Template tab.
- Select the Edit button.
- Scroll down until you find the Visit Summary form template.
- Select the Actions button.
- Select the Save button.
- The extension field will now be added to the Visit Summary XML.
- However now the field should be added to the form via Easy form Editor or Adobe Live Cycle Designer.
Keywords
KBA , visit summary , form template , extension field , add , LOD-CRM-ACT-VST , Visit Planning , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions