SAP Knowledge Base Article - Public

2642409 - How to use import data to update users?


The Learning admin wants to update multiple users.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Learning admins can update users information through the import data tool by following the bellow steps:

Downloading the import data template

  1. Navigate to System Administration > System Management Tools > Import Data >
  2. Select the "Download Template" action >
  3. Select the "User" record type >
  4. Hit "Submit".

Export Template.jpg

Fill the template according to your needs, observing the instructions and that there are required fields and save it on your local system. As there are many available fields and the update need may vary, please, download the file to be aware of what can done or not via the import.

Importing the filled template:

  1. Navigate to System Admin > System Management > Import Data >
  2. Select the "Import Data" action >
  3. Select the "User" record type >
  4. Select the "Update" import option >
  5. Browse on your local system to select the file you have saved after filling the template >
  6. Submit.

Import Data.jpg


We recommend making a test with a couple of users to make sure that you get the desired results.

You can download the users IDs and other required information to fill the template from Learning, by performing a user search (People > Users) and clicking the "Download Search Results" button.

Fields to be updated must contain some data. It is not possible to update a record with blank data.

These instructions can also be applied to all other options available within the Record Type, including Learning History, Instructor, Admin Roles etc.


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