SAP Knowledge Base Article - Public

2642428 - Internal System error while importing Consolidated Dependents


You are tying to import the dependents with Consolidated dependents but when clicking in Validate or Import in Internal system error happens.



SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. Fill the consolidated dependents template;
  2. Go to import employee data;
  3. Select import and Consolidated Dependents;
  4. Select the file;
  5. Click in Validate or Import;
  6. The error is shown;


is-beneficiary field property was changed to picklist yesNo when it is actually a boolean.


is-beneficiary is a standard field thus it has an standard property that can't be changed. This field is boolean and if you change it to picklist it will corrupt the values when importing.

To correct please go to:

  1. Manage business configuration;
  2. click on personRelationshipInfo session;
  3. Go to the field is-beneficiarry and click on details;
  4. remove the picklist and change the "Type of Reference Object" back to no selection;
  5. save it and the standard property will be refreshed correcting the error;

For SAP staff only:

Please see internal memo.

See Also

2186440 - Employee Central: Error Importing new Dependents via Compound Dependent import using Incremental mode


KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , How To


SAP SuccessFactors Employee Central all versions