Symptom
A terminated employee is showing up as an incumbent within a vacant position
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Org Chart
- Position Org Chart
- Search for the Position
- Check that there is no Incumbent
- Now go to Advanced Reporting and create a new Position report
- Filter by the position
- Add some fields from Incumbent(s) table, including the employee status
- Notice the employee status is terminated but it is still showing as incumbent for this position:
- Go back to Position Org Chart and check the Incumbent History
- See the terminated employee is the last incumbent of this position:
Cause
The incumbent table pulls information from the EC Job Information table, which just searches for users who have this position listed in their last record
Resolution
- It is expected that a user who was the incumbent of a position and was then terminated, leave the position vacant
- However, although terminated in Job Information, the user has the position maintained in the last record
- Therefore, even if the position is vacant, the Incumbent information will be displayed
Possible Workarounds
- Use the 'Vacant' / 'To be Hired' / 'To be recruited' field from the Position table
or
- Add filters to one of the 'Incumbent Employee Status' fields to exclude terminated employees
See Also
KB article 2261877 - Duplicate Records and Canceled Position shown in Position table - Advanced Reporting
Keywords
SF, success factors, WFA, ANA, RPT, report, inactive, user, center, canvas, ORD, Online, Designer, sync, issue , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem