SAP Knowledge Base Article - Public

2642719 - Update the VCAL notification body text in SAP SuccessFactors Learning

Symptom

This KBA explains how to update the VCAL notification body text.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  • The calendar invitation, triggered when the user is assigned/registered to the class, is the notification template "SystemEnrollmentNotification", VCAL.
  • The VCAL standard code can be downloaded via the KBA 2458858 together with other system enrollment notifications.
  • The notification template code can be edited/seen following these steps in the Learning admin side:
  1. System Administration > Manage Email > Email Notification Templates >
  2. Search for the template and access it (e.g.: SystemEnrollmentNotification) >
  3. Messages > "VCAL" box.

Cause

  • In the VCAL code, the "DESCRIPTION:<ESCAPEFORVCAL value="<&VCAL_DESC/>"/>" line is the one that brings the data within the invitation body text.
  • This is the syntax tag: <&VCAL_DESC/>.

Resolution

  • It is possible to replace the syntax tag from "<&VCAL_DESC/>" to "<&SEG-SUMMARY/>".
  • The code line of the VCAL notification template would be like this:

DESCRIPTION: <ESCAPEFORVCAL value="<&SEG-SUMMARY/>"/>. The title of the VCAL e-mail will remain with the course name and the body text will bring following information:

    • Course Duration.
    • Course Schedule.
    • Location.
    • Instructor.
  • It is also possible to replace the syntax tag from "<&VCAL_DESC/>" to "<&SCHD-DESC/>".
  • The code line of the VCAL notification template would be like this:

DESCRIPTION: <ESCAPEFORVCAL value="<&SCHD-DESC/>"/>. The title and the body text of the VCAL e-mail will have the course name within it.

IMPORTANT: Perform the tests in your stage environment before applying the changes to production.

See Also

2536843 - SAP SuccessFactors Learning Notification Customization - User Assistance Documentation link

2549770 - LMS - Can we edit the VCAL on the Item Level?

2560700 - LMS - How can I add a description to VCAL invites?

2330530 - SuccessFactors Learning Notifications Knowledge, Support & Tips

Keywords

lms, edit, change, custom, enrollment, class, notification, vcal, ics, update, email, modify , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions