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SAP Knowledge Base Article - PreviewSymptom
You created a new form template variant for Service Requests by selecting a specific country and language during the creation. However, after publishing the form template, you notice that the system selects a different form template than the one you created.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
service request, form template, ticket, summary, preview, language, variant , KBA , AP-RC-OUT , Output Management , Problem
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