SAP Knowledge Base Article - Public

2642946 - LMS: PDF wont open in Chrome Browser


PDF or AICC content being downloaded instead of opening in Chrome browser.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Launch PDF or AICC content in LMS >
  2. The file is downloaded instead of being displayed in the browser.


This is a Chrome Browser Setting and is not controlled by LMS.


  1. Put the following into your browser - "chrome://settings/content" >
  2. Navigate to PDF Documents >
  3. Untick Download PDF files instead of automatically opening them in Chrome.

See Also

2310570 - Internet Explorer, Edge and Chrome settings to launch online content - LMS


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