2642946 - PDF or AICC content is being downloaded instead of launching directly in the browser

PDF or AICC content is being downloaded instead of launching directly in the browser.

SAP SuccessFactors Learning

1. As a user, launch a PDF or AICC content in Learning >
2. Observe that the file is downloaded instead of displayed in the browser. 

This is browser-related and not controlled by Learning.

If you are using the Chrome browser, you can change the behavior by selecting the option 'Open PDFs in Chrome' under Privacy and security > Site settings > PDF documents.

If you are using the Edge browser, go to Privacy, search, and services > Site permissions > All permissions > PDF documents, and disable the option 'Always download PDF files'.

If you need assistance with updating this configuration or are unable to identify which setting should be updated at the browser level, please reach out to your IT team.

2310570 - Browser Settings for Online Content/Usage of SuccessFactors Learning

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