SAP Knowledge Base Article - Preview

2642992 - Internal error: Unable to intialize the session manager

Symptom

  • When logging in through Repository Explorer a popup error 'Internal error: Unable to initialize the session manager.' appears
  • After clicking 'OK' no options are listed in the 'Authentication' drop down list - clicking OK returns the same error message as above.


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Environment

  • SAP Crystal Reports 2016 (other client tools likely to be similarly affected)
  • Microsoft Windows

Product

SAP Crystal Reports 2016

Keywords

KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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