When sales quote is depersonalized, the warning message is stating action depersonalize not possible action is disabled.
Reproducing the Issue
Go to Sales work center
- Go to Sales Quotes view
- Select Open or In process sales quote
- Click on Action icon
- Select Depersonailze
System shows warning message Action Depersonalize not Possible; Action is Disabled
Depersonalization action in sales quote can only happen when the document status is completed.
However, this action is working for other documents like lead and opportunity without considering the status.
Message will be enhanced with 1808 release. More precise error message that the Action Depersonalize not possible due to the status of the document.
Depersonalize, Sales quote, Action Depersonalize not Possible; Action is Disabled , KBA , sales quote , depersonalize , warning message , action depersonalize not possible , LOD-LE-CQP , Customer Quote Processing , Problem