Symptom
- Time Account Balance Card is not displaying in people profile.
- Balances are not shown for Time Types when employees requests for Time Off.
- Administrators are able to see the balances for the time accounts when accounts are viewed in Manage Time Off page.
Environment
SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
- Proxy or login as the employee.
- Access the people profile and open the time management section.
- Time Account Balance Card is not displayed.
- Click on Request Time off.
- Choose a time type.
- Notice that the available balance is not displayed.
Cause
Issue occurs when Time Account is made as a secured object in Configure Object Definitions and if the view permission for the object is not granted for the respective permission roles.
Resolution
- Go to Admin Center > Manage Permission Roles then access the permission role of the affected users.
- Click on Permissions.
- Select the Time Management Object Permissions and then grant 'View' permission for Time Account.
- Save the changes to the permission role.
See Also
Keywords
Time account balance card, Unable to see Time Account Balance,Time Off, Manage Time Off, ESS, Time Type, Time Account , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , LOD-SF-EC-TIM , Time Off , Problem
Product
SAP SuccessFactors Employee Central 2605
SAP Knowledge Base Article - Public