Symptom
In the report User Logon Details, the user is seeing the field Number of Failed Logon Attempts as ZERO, even after performing a failed attempt.
Environment
- Business ByDesign
- Cloud For Customer
Reproducing the Issue
-
Enter an incorrect password for any specific user.
- Next time, provide the correct password and login in system.
- Go to the Business Analytics work center.
- Search and open the report User Logon Details.
- Execute the report.
- User will notice that number of failed attempt is displayed as 0.
Cause
The report User Logon Details will display all continuous failed attempts without a successful attempt. In other terms, once a user logged into the system, the number of failed attempt will be reset to 0.
Resolution
This is the standard behavior.
Keywords
Number of failed attempt, 0, ZERO, User Logon Details, report business analytics, failed logons, log in, wrong password , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem
Product
SAP Business ByDesign 1802 ; SAP Cloud for Customer add-ins 1802