Symptom
When you try to delete specific Dashboards from the Report Center the below error occurs which prevent to complete the action.
An error occurred while deleting the report
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Report Center
Reproducing the Issue
-
Login to the instance and access the Reporting tab
- Create a new Tile (domain and data doesn't matter)
- Create a new Dashboard
- Add the Tile created in step 2, to the new Dashboard and save changes
- Navigate back to Report Center and delete the Tile - Success
- Attempt to delete the Dashboard. The following error appears:
Cause
The issue is being investigated internally.
Resolution
Current Work around:
- Admin Center > Manage Dashboards > Manage Tile-Based Dashboards
- Identify the Dashboard you need to delete then select the Delete Icon and confirm
- The Dashboard will not be displayed in the Report Center anymore
Keywords
Unable to delete Empty Tile based Dashboard, Delete Empty Dashboard, Tile-Based Dashboard, Manage Dashboard, Report Center , KBA , LOD-SF-ANA-RCT , Report Centre , Problem
Product
SAP SuccessFactors HCM Suite all versions