SAP Knowledge Base Article - Public

2643965 - "Pending Approval" button not showing on self-assigned courses with approval process

Symptom

Customer has set up an approval process on items. User self-assigns the item and registers the course, but "Pending Approval" button isn't showing.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in to Learning >
  2. Search for the item in the library >
  3. Assign the item to yourself >
  4. The "Pending Approval" button isn't showing.

Cause

Expected behavior.

Resolution

The approval request is initiated when the user tries to enroll for the class or launches a course. The "Pending Approval" button will only show when a class or an online content is associated to the item.

Keywords

item, class, register, self, assign, enroll, trigger, search, library, button, pending, approval, process , KBA , LOD-SF-LMS-TAP , Approvals , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions