SAP Knowledge Base Article - Public

2644245 - Wrong Default Country/Region in Expense Report

Symptom

  • You create an expense report, either for yourself or on behalf, for employee XYZ (XYZ represents the ID of an employee).
  • After filling the Type of Expense Report field you notice country/region ABC appears in the Country/Region field (ABC represents a country/region ID).
  • However, you/ the employee is assigned to a cost center associated with country DEF (DEF represents the expected country/region ID).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Create a new expense report, either through Home- Selfservices, or on behalf, in the Travel and Expenses work center under Common Tasks - New Expense Report on Behalf.  
  2. Choose an expense report type. 
  3. Under Dates and Locations you notice country/region ABC in the Country/Region field. 
  4. Change the country/region in the field to DEF. 
  5. Press Add More Destinations.
  6. You notice, country/region DEF appears as first destination in step 002, rather than in step 001- Start of the Trip. 
  7. Also, country ABC appears in the last step- End of trip. 

Cause

Country ABC is suggested, because you/ the employee was hired for country ABC.

You can check this as follows:

  1. Go to the Personnel Administration work center.
  2. Go to the Employees view.
  3. Add the Country/Region field to the Employees table via the Personalize function. 
  4. Find yourself/ employee XYZ.

 In the Country/Region collumn you notice country ABC.

Resolution

To solve this issue, the current employment for country ABC must be terminated in the Personnel Administration work center under Regular Tasks.

Afterwards, perform a Rehire for the correct Country DEF.

See Also

Quick Guide for Regular Tasks (in Personnel Administration)

KBA 1625369 - Reimbursable Expense Amount Calculated in Wrong Currency in Expense Report

Keywords

Expense Report, default country, home country, start trip, end trip , KBA , wrong home country , expense report , cost center , company , AP-ERM-ER , Expense Report , Problem

Product

SAP Business ByDesign all versions