Symptom
"ECT history processor failed due to: Rule object is null or unable to load the rule object" error while trying to import EC history in variable pay template.
Environment
- SAP SuccessFactors HCM Core
- Talent Management
- Compensation
Reproducing the Issue
Import the EC history file and above error is generated in the job response.
Cause
- As this template is EC-integrated during EC history processing, it will load hris rule for EC history record eligibility check.
- If there is no EC history eligibility rule set up the above error shows in the job response.
Resolution
Please make sure correct eligibility rule is selected in Settings > EC settings page.
Keywords
EC history import error, import job failed, VRP-6804 , KBA , LOD-SF-CMP , Compensation Management , Problem
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions