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SAP Knowledge Base Article - PreviewSymptom
You are trying to check the skills of the employee while assigning the demand for a service technician, but you notice that the button is missing.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
check skills, resource scheduler, skills management, service request management, scoping, missing, button, customer care, skills functionality , KBA , LOD-CRM-RES , Resource Scheduling , Problem
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