SAP Knowledge Base Article - Public

2644672 - Missing CPM Feedback Permission


  • How to populate Feedback permission in RBP?
  • How to Access Continuous Feedback?
  • Request Feedback from others;
  • Limit about whom feedback can be requested.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Continuous Performance Management
  • SAP SuccessFactors Performance management


  1. Go to Manage Employee > Set User Permissions > Manage Permissions Roles;
  2. Open the desired permission role;
  3. Click "Permission";
  4. Under the section "Continuous Performance User Permission", the Feedback access permission is missing:

Permission Settings.jpg

  1. Go to Admin Center > Performance management > Continuous Performance management;
  2. Enable the following options for Feedback:

Feature Configuration.jpg

  1. Go to Permission Role;
  2. The Feedback Access permission is not showing;
  3. Enable this permission for the permission role;
  4. Save the changes.
  5. Open the Continuous Performance Management > Activities, Achievements and Feedback are successfully populated:

CPM Tab.jpg

NOTE: Before checking the CPM permissions, the system first considers the "Employee Export" permission. If the option to exclude the granted user from having this permission, the system stops there and don't proceed to verify the CPM permissions gave. To correct this, disable the option "Exclude Granted User from having the permission access to him/herself" in Admin Center > Manager Permission Roles > permission role > access the target population option at the bottom of the page:



RBP, Feedback, Activities, Achievement, Continuous Performance management, missing , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem


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