2644787 - How to update e-mail address (with new domain) for all users in SAP Analytics Cloud (SAC)?

How to update e-mail address (with new domain) for all users in SAP Analytics Cloud (SAC)?

SAP Analytics Cloud.

Customer is getting a new Domain, so all the e-mails are also getting updated/changed.

Example: User@example.com is to be changed to User@example.net

1. Log on to SAC as System Owner.
2. Assign a different user to be the System Owner.
3. Change the email address of the current user (the original System Owner) to use the new domain.
4. Re-assign the current user (the original System Owner) back to being the System Owner.
5. Log out of SAC.
6. Switch the IdP to authenticate using the new email addresses. <= From this point, only the System Owner can log in to SAC.
7. Log back on to SAC as the System Owner (using new email address, eg. SystemOwner@example.net).
8. Go to Security > Users.
9. Export all users.
1. Open the exported file. 
2. Remove the row for the System Owner.
3. keep the SAML_USER_MAPPING column.
4. Change all the email addresses to use the new domain.
10. Import back into Security > Users, mapping columns to USERID and to Email Address <= From this point, all users can log on with their new email addresses.

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