Symptom
The logo is not getting updated in the Recruiting External Career Site even though we have updated the logo in the Manage Recruiting Sites tool.
Environment
SuccessFactors BizX - Recruiting Management(RCM)
Reproducing the Issue
- Navigate to Admin Center > Manage Recruiting Sites
- Select Take Action > Edit Site
- Scroll down to the 'Add Logo' field and update the URL for the image > Save changes
- Navigate to the External Career Site and you will see that the new logo is not reflected and the previous logo is still displayed.
Cause
The URL for the previous logo is part of the source code in the site.
Go to Admin Center > Manage Recruiting Sites > Edit Site > In the 'Site Landing Page' section, click on 'Source'. You will see that the code for the old URL is embedded in the source code for the site. This is why the logo will not update in the external career site.
Resolution
Remove the code with the previous URL in the 'Site Landing Page' > 'Source' section of the Edit Site page.
Once removed, please save changes and navigate to the External Career Site again and you will see that the new logo is now successfully updated and displayed on the site.
Keywords
RCM career site, external career site, logo, source, source code, logo not updated , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem