SAP Knowledge Base Article - Public

2644834 - Application Error when in Employee Profile or when try to edit Compensation Information.

Symptom

When in Employee Profile or when going to edit a Pay Component or Compensation portlet an application error appear: fingerprint=a02bb619a5d04dec0b4ac063325cb2f935094ca3.

Environment

  • SAP SuccessFactors - Employee Central
  • Compensation

Reproducing the Issue

1. Go to the employee profile.

2. Go to Compensation or Pay Component Recurring.

3. Click in the "History" button.

Cause

The effetive date of "Compensation" or "Pay Component Recurring" are before the Job Information Effetive Date.

Resolution

Import as Full Purge the Employee Data of the portlet that the effective date is before of Job Information.

See Also

2201658 - Employee Central User Data Full Purge Import

Jira: ECT-94480

Keywords

a02bb619a5d04dec0b4ac063325cb2f935094ca3,  fingerprint=a02bb619a5d04dec0b4ac063325cb2f935094ca3, Compensation, Pay Component, Application error, Employee File. , KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , How To

Product

SAP SuccessFactors Employee Central all versions