Symptom
Is it possible to create Sales Order with Prospect Account.
Or
Prospect did not change to a Customer Account after creation of Sales Order.
Reproducing the Issue
-
Go to Account Management workcenter.
- Open Accounts view.
- Create New Account.
- Select Prospect and create a new Prospect: XXX (where XXX represents Prospect).
Creation of Sales Order:
- Go to Sales Order workcenter.
- Select New button.
- Create new Sales Order.
- In the Account section select XXX.
- Save the Sales Order.
You are able to create a Sales Order with Prospect.
Cause
A Prospect is allowed to create a Sales Order and there is no restriction for it to be converted to a Customer account .
Resolution
This is expected system behvior.
Keywords
Propect, Sales Order, Customer , KBA , AP-ACC , Business ByDesign: Financial Accounting , Problem
Product
SAP Business ByDesign all versions