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2645296 - Closed Documents Not Updated in Realignment Run


You checked the scoping question Sales -> Account and Activity Management -> Territory Management -> Transaction Documents Territory Change -> "Include closed documents as part of realignment run and if update of open documents is enabled, also include closed documents in that update?" but you don't see the closed documents updated by your realignment run as you expected.

Closed documents can be:

  • Sales Leads and Leads (with Status Open or Qualified and not in Approval).
  • Opportunities (with Status other than New or Open).
  • Activities (Tasks, Appointments, Phone Calls, Visits [not new or Open]).
  • Sales Quotes.
  • Orders.



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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Realignment Run Closed Documents Business Configuration   , KBA , LOD-CRM-TM , Territory Management , How To

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