SAP Knowledge Base Article - Preview

2645411 - Cannot create lead via webservice using existing account external ID

Symptom

Web service payload for creating a Lead uses <AccountExternalID> field.

Response contains error message: "If you use an existing account or contact, an account must be specified"


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Environment

SAP Cloud for Customer 

Product

SAP Cloud for Customer core applications all versions

Keywords

ManageMarketingLeadIn, existing account, external id, web service, lead, marketing lead, soap , KBA , LOD-CRM-LM , Lead Management , How To

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