SAP Knowledge Base Article - Public

2645470 - Keyword word search not possible in Candidate search - Recruiting Management

Symptom

This article describes the root cause for keyword tag not appearing in Candidate Search.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting.
  2. Go to Candidates Tab.
  3. When you go to Candidate Search, you will not find the keyword tag or have the ability to search keywords in the resume or coverletter.

    search_keyword2.png

  4. Expected Behavior:


        2018-05-18 18_18_34-search_keyword.png ‎- Photos.png

Cause

In your Candidate Profile template, either the resume field or coverLetter field is marked as sensitive="true".  This is what it looks like in Manage Templates:

  • 2645470_kba.png

Resolution

  1. Edit the Candidate Profile and set both the resume field and coverLetter field to sensitive="false."
  2. Sample code setup:
    <field-definition id="resume" type="richText" required="true" custom="false" anonymize="true" sensitive="true">
    <field-definition id="coverLetter" type="richText" required="false" custom="false" anonymize="true" sensitive="true">

See Also

2556844 - New Tag for identifying sensitive personal Data (SPD) - RCM

Keywords

Sensitive Tag; Candidate Profile; Keyword Search, keyword and item search, candidate search , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions