SAP Knowledge Base Article - Public

2645713 - Import Overall Scores - Performance rating can't be uploaded - Performance Management


  • Unable to upload the Performance rating in the summary section of the PM form.
  • When trying to upload the rating the following error notification appears: "PERFORMANCE: Manual rating not enabled for Performance score."


SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Try to upload the Performance and Potential rating via 'Import Overall Scores' in Admin centre
  2. Potential rating has been updated but Performance rating cann't be updated.
  3. Receiving the below notification: "PERFORMANCE: Manual rating not enabled for Performance score"


When a form is configured with both a perfpot-summary-sect and a summary-sect, the presence of the performance-potential section makes it the rating of record.

And when the Performance rating is uploaded it will be updated only in this Performance-Potential summary section.

If the Performance rating is disabled in the Performance-Potential summary section and the Potential Rating is enabled, when trying to upload the Performance rating in the summary section the system will not upload the rating because the manual rating has been disabled in this section.


The Manual Performance rating must be enabled in perfpot-summary-sect to upload the Performance rating.

See Also

KBA 2076116 - Import Manual Overall Scores Configuration Guide - Performance Management


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