2645985 - "You Are Not Authorized to Perform This Action"

When creating a new Sales Document, the error message "You are not authorized to perform this action" is triggered.

SAP Cloud for Customer

1. Go to the Sales work center.
2. Go to the Sales Quote or Sales Order view.
3. Select the New button.
4. The error message "You are not authorized to perform this action" is triggered.

You have Disabled the CREATE_CUSTOMER_QUOTE Business Action Restriction for your Business Role.

First of all, check the affected User's business role:

1. Go to Administrator > Business Users
2. Search for the user's name
3. Click on Access Rights
4. On Business Role Assignment check which role is assigned to the user

Now follow the steps below to check and activate the missing restriction:

1. Go to the Administrator work center;
2. Go on General Settings > Business Roles;
3. Select the Business Role ABC (ABC represents the Business Role ID);
4. Click on Edit;
5. Go to the Fields & Actions tab;
6. Scroll down to the Business Action Restrictions pane;
7. You will see the CREATE_CUSTOMER_QUOTE has the Access Restriction as Disabled;
8. Change to Unrestricted;
9. Select the Save and Close button.

Not able to create, not possible, cannot create, is not authorized, is unable to create , KBA , sales quote , you are not authorized to perform this a , new , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions