2646011 - Why are labels from Metric Lookup Table are not displayed in goal section of Performance Management form?

labels from Metric Lookup Table are not displayed in goal section of Performance Management form

• SAP SuccessFactors Performance Management
• SAP SuccessFactors Goal Management

"Use Metric Lookup Table Rating." is enabled in Admin Center > Manage Templates > your "Performance form" within the in the goal section, but you can't see the label from the metric lookup table in the launched forms.

When a Metric Lookup table is being used to calculate the rating, but the value does not match the rating scale, only the star rating and the rating value is displayed. The rating label is not displayed.

For example, if you have a rating scale, where 1.0 - Unsatisfactory, 2.0 - Needs Development, 3.0 - Meets Expectations, 4.0 - Exceeds Expectations, and 5.0 - Substantially Exceeds Expectations, and if an employee is given a rating of 2.75, a two and a half filled star rating is displayed along with the rating value 2.75. The label "Needs Development", is not a fair statement. Hence, it is not displayed.

metric lookup scale , KBA , LOD-SF-PM-GM , Goals in PM Form , Problem