SAP Knowledge Base Article - Public

2646119 - Onboarding process is getting Completed after PHV

Symptom

PHV is completed for a candidate and candidate is going into All document submitted instead of going to NES step

Environment

All DC

Reproducing the Issue

Complete PHV for a candidate
after completion, candidate is going into All document submitted and not going into NES step

Cause

Filter condition defined at Super admin => Process => step 2 needs to be checked

Resolution

Super Admin Access is needed.
Login to Superadmin
Navigate to Processes => select the respective Process and click on step 2
check the filter condition defined.

For eg : if you want candidate to Go to NES if candidate is external and dont want an Internal candidate to access NES step
internalHIre.PNG
Above condition insures if Candidate is External , InternalHire key will not get generated and condition InternalHire NotExists satisfies thus NES will be prsented.

Keywords

Process Filter ; Step Filter ; process completed afer PHV ; NES not coming ; Filter , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508