Symptom
PHV is completed for a candidate and candidate is going into All document submitted instead of going to NES step
Environment
All DC
Reproducing the Issue
Complete PHV for a candidate
after completion, candidate is going into All document submitted and not going into NES step
Cause
Filter condition defined at Super admin => Process => step 2 needs to be checked
Resolution
Super Admin Access is needed.
Login to Superadmin
Navigate to Processes => select the respective Process and click on step 2
check the filter condition defined.
For eg : if you want candidate to Go to NES if candidate is external and dont want an Internal candidate to access NES step
Above condition insures if Candidate is External , InternalHire key will not get generated and condition InternalHire NotExists satisfies thus NES will be prsented.
Keywords
Process Filter ; Step Filter ; process completed afer PHV ; NES not coming ; Filter , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem