2646144 - Inline Resume Viewer - Recruiting Management

The "Inline Resume Viewer" feature (also known as the Resume Carousel) allows users to view resumes and cover letters of candidates without the need to download and install document readers like Microsoft Word and Adobe Reader. The feature will convert resume and cover letter files to images so that it can be displayed in a browser window.

SAP SuccessFactors Recruiting Management

This feature display most of the file types. However, there are still a few documents that you will be unable to convert. This behaviour happens when the document uses a font that is not recognized by the solution. It is impossible for a conversion software implements all the possible fonts from all the document creation software. It is expected that a few numbers of resumes will still have some blurry, strange characters, formatting issue or inline viewer failure error when being displayed on inline resume viewer, something around 4% of the total number of resumes in the instance.

This feature also has a size limitation, files greater than 3 MB cannot be viewed online and they have to be downloaded.

When a file cannot be viewed online the feature will display a message: "Unable to view this document online. Click here, to download this document offline"

IMPORTANT: The 4% of failure on the conversion of the resumes also applies to when the recruiters do the following:

1. Select more than 1 candidate;
2. Click on Action → View Resumes;
3. Click on the diskette above Resume Inline Viewer > Save All Resumes;
4. Gets an error.

This happens because there's an error on the conversion to Resume Inline Viewer of at least one candidate. When you do the action above, the file the system tries to download is a zip file containing the PDF version of the resumes attached by those candidates. Since there's an error on the conversion to PDF of at least one resume, you can't download the zip file that should've been created through this action.

Additional Note:

• "Save Resume" and "Print Resume" buttons cannot be hidden and they are available to all users with access to the applicants.
• As of now the message "Unable to view this document online. Click here, to download this document offline" is not translated to other languages. Users from different locales will see the message in English. 

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