SAP Knowledge Base Article - Public

2646430 - Employee Type Missing For Remote Employee XYZ is Missing

Symptom

You receive the error "Employee Type Missing For Remote Employee XYZ is Missing" while replicating employees in C4C

Environment

SAP Hybris Cloud for Customer Integration with Employee Central

SAP Hybris Cloud for Customer Integration with ERP

Reproducing the Issue

  1. Go to Administrator and select General Settings
  2. Select Employee Master Data Replication
  3. You see failed records with this error above

Cause

This is happening because the Employee Type details are missing for the employee. They are missing under Organizational Assignment Internal Employment Periods.

Resolution

Maintain the Internal Employment Period and replicate the employees again.

If the data is still not coming, check if the HCI mapping is correct.

Keywords

KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-EC , Integration of C4C with Employee Central , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions