Symptom
When trying to complete Onboarding New Employee Step from the Onboarding work queue, it redirects users back to the Onboarding homepage.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to BizX
- Navigate to Onboarding
- Go to your process on New Employee Step
- Click on the candidate. You will become the new assignee.
- Click on the candidate again and you get redirected to the home page.
Cause
Redirect function was added on step 2 to the process in super admin
Resolution
- Login to Super Admin
- Processes
- Find your process
- Edit step 2
- Select assign actions
- Click on delete on the redirect function
Keywords
Onboarding, Process, Redirect, New Employee Step, KMS.XpressHR.Core.Impl.Actions.RedirectAction - Redirecting to '~/Redirect.aspx? , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding 1802
SAP Knowledge Base Article - Public