Symptom
- When trying to hire a candidate via Manage Pending Hires, an application error occurs.
- Why is this error occurring and how can this be fixed?
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Environment
SAP Successfactors Recruiting Management
Reproducing the Issue
- Go to Admin Center > Manage Pending Hires
- Choose a candidate > Select Hire
- Complete the details and click Next
- Choose Submit > application error will occur:
OR
- Go to Admin Center > Manage Pending Hires
- Choose a candidate
- Receive error "Error while validating - Application Id:"
Cause
- Per our logs the specific error id gives the error exception: "Hired flag should be enabled for only one status set item".
- Then per checking the Application Status Configuration (either via Admin tool or Provisioning), there was no "Hired" option on any status:
Resolution
- Go to Admin Center > Edit Applicant Status Configuration OR Provisioning > Applicant Status Configuration
- Edit the Default or the Application status set that's being used
- Then make sure that only one of the status was set to "Hired" as Hirable option
See Also
KB article 2249957 - Error when trying to hire an applicant using Manage Pending Hires - Recruiting Management / Employee Central
Keywords
errorId, status, hireable, hired, none, manage, pending, recruits, hires
Product
SAP SuccessFactors Recruiting all versions