2646466 - How to Update an Applicant Name using SFAPI - Recruiting Management

A candidate has entered the wrong name in the candidate profile and applied. How can I edit it?

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SAP Success Factors Recruiting Management

As an external candidate:

1. Created my candidate profile
2. Input my name wrong or incomplete
3. Apply to a Job Requisition
4. Noticed that the name is wrong
5. I cannot edit my name, even if I withdraw and re-submit my application

As a recruiter:

1. Notice the candidate applied with the wrong name
2. There is no way for me to edit

The candidate is not able to edit their own name in the application because Multi-Stage Application is not enabled in the instance. So, withdraw, edit the name and re-submit the application won't work.

As the recruiter, no action is possible, the EDIT_CANDIDATE_SNAPSHOT only allows the recruiter to edit: Email, Phone and Resume.

In this case we are going to need to perform an SFAPI call to make the change in the name in the application.

Note: If you do not have access to do so, you will need to reach out to your Implementation Partner or Professional Services to assist you with your request.O

1. Here we have the candidate Simon Green. He is in the Job Requisition #57 and his Job Application ID is #16:

2. First create a simple query to get the information of this candidate, to check if this is the correct candidate:

The above query is: select id, firstName, lastName from JobApplication$7 where id = 16.

OBS: JobApplication$7, where 7 is the id of the Job Application Template.

3. This is the Response for the query:

4. Since we have the confirmation this is the correct call, run the Update Call to update the name in the application:

5. And the response confirming the update is:

6. Go back to the case and check again the application of the Candidate Simon2 Green2:

• KB article 2269350 - Edit Candidate Name in Application Page
• KB article 2320264 - How to make an SFAPI call to test the functionality
• KB article 2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors

sf, success factors, RCM, SFAPI, Candidate, Applicant, edit, change, first, last , KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To